Informazioni legali aggiuntive

This section provides supplementary legal information regarding prices, payments, shipping, withdrawal rights, and data protection, to enable consumers located in Italy to understand the applicable regulatory framework before making a purchase.

Ⅰ. General information

These additional legal disclaimers are intended to clarify some essential aspects of the purchasing process, referring to the current provisions of the European Union and Italian law on consumer protection.

Ⅱ. Scope of the service

This information applies to the following conditions:

  • Website: https://sqzi76-pd.myshopify.com/

  • Recipients of the service: consumers residing in Italy

  • Pricing structure: amounts shown include Italian VAT at 22% and applicable charges

  • Delivery method: DDP (Delivered Duty Paid) model, with taxes and charges included in the displayed price

Ⅲ. Shipping and delivery

Regarding shipping, the following general indications apply:

  • Shipping location: Italy

  • Carriers used: transportation may be entrusted to UPS, DHL, or FedEx, with tracking available

  • Handling times: after payment confirmation, the order normally enters processing and is shipped within 1-3 business days

  • Estimated delivery times: in Italy, approximately 9-15 business days, with possible variations for remote areas

Ⅳ. Prices and taxes

Regarding prices and taxes, it is specified that:

  • displayed amounts include 22% VAT;

  • DDP mode includes duties and related costs;

  • no additional charges are separately indicated upon delivery;

Ⅴ. Right of withdrawal and returns

Pursuant to Directive 2011/83/EU, in the cases provided for by law, it is possible to exercise the right of withdrawal within 14 working days of receiving the product.

Requests must be submitted according to the methods described in the Refund, Return, and Replacement Policy, which governs the conditions, timings, and information necessary for handling claims.

Ⅵ. Payments and data protection

Regarding payments and data processing:

  • payment operations are managed by entities compliant with the PCI-DSS standard;

  • no complete sensitive banking data is stored;

  • information transmission occurs via HTTPS protocol;

  • the processing of personal data is carried out in compliance with Regulation (EU) 2016/679 – GDPR, according to principles of lawfulness, transparency, and control by the data subject.

Ⅶ. After-sales support

After-sales assistance requests must be submitted according to the methods indicated in the Refund, Return, and Replacement Policy.

Requests are handled based on the information provided and the indicated operating hours.

Ⅷ. Contacts

For questions regarding these Additional Legal Disclaimers or applicable policies, you can use the following contacts:

  • Store name: Antichita Elmaha

  • Phone: +39 351 994 7821

  • Email: info@antichita-elmaha.com

  • Address: Via Arsiero 2C, 00054 Fiumicino, Italy

  • Hours: Monday to Friday, 9:00 AM – 12:30 PM / 2:00 PM – 6:00 PM (CET)

Ⅸ. Applicable law and dispute resolution

This legal information is governed by the Italian Consumer Code and European Union regulations on consumer protection.

In case of disputes, a consensual solution is preferred; if this is not possible, jurisdiction is assigned to the competent Italian courts.

Ⅹ. GDPR and user rights

Pursuant to Article 27 of the GDPR, a representative has been appointed in the European Union, who can be contacted at the following address:

  • Email: info@antichita-elmaha.com

Users can exercise the rights provided by the GDPR, including access, rectification, erasure, restriction of processing, data portability, and objection, using the contact details provided above.